The Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.theplayfulindian.com (the “site).
What personal data we collect and why we collect it
When you visit or leave comments on the site, we collect data/information about your device including IP address, time zone and cookies.
Additionally, we may also collect information about individual pages and products you visit on the site, searches you may perform on the site and how you interact.
We collect information using the following technologies:
– “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
– “Log files” track actions occurring on the site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
– “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the site.
Additionally when you make a purchase or attempt to make a purchase through the site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers and other payments types such as Google Pay, Apple Pay, Amazon Pay and Paypal) email address, and phone number. We refer to this information as “order information”.
When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.
How do we use your personal information?
We use the order information to fulfil any orders placed through the site (including processing your payment information, arranging for shipping, and/or providing you with invoices or order confirmations).
Additionally, we use this Information to:
– Communicate with you;
– Screen our orders for potential risk or fraud; and
– When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
We use the device information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimise our site (for example, by generating analytics about how our customers browse and interact with the site, and to assess the success of our marketing and advertising campaigns).
Storing and sharing your personal Information
If you leave a comment, the comment and its meta data are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
We do not sell your information on to other parties but we may need to share some information to help us maintain the site and understand your shopping habits.
For example, we use WooCommerce to power our online store and also Ionos Cloud Web Hosting. Some information would need to be stored by these sites on databases to allow the site to work.
We also use Google Analytics to help us understand how our customers use the site.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
What rights you have over your data
As a customer, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
Additionally, if we note that we are processing your information in order to fulfil contracts we might have with you (for example if you make an order through the site), or otherwise to pursue our legitimate business interests listed above.
Data retention
When you place an order through the site, we will maintain your order information for our records unless and until you ask us to delete this information.
Changes
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.
Contact
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at hello@theplayfulindian.com or by mail using the details provided below:
The Playful Indian, Cheadle Place S54, 242 Stockport Road, Cheadle, Stockport SK8 2JX, United Kingdom.
Last updated 26/03/2023.